Conway, Susan <br/><br/>
Unlocking knowledge assets :   knowledge management solutions from Microsoft / 
Susan Conway, Char Sligar 
 - Redmond, WA:   Microsoft Press,   2002 
 - xx, 232 p.;   24 cm. 
<br/><br/> Includes glossary and index 
<br/><br/><label>ISBN: </label>0735614636 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Knowledge management<br/>Organizational effectiveness