TY  - BOOK
AU  - Harris, Randy Allen
TI  - Voice interaction design: crafting in new conversational speech systems 
SN  - 1558607684
PY  - 2005///
CY  - Amsterdam
PB  -  Elsevier
KW  - Speech processing systems
N1  - Includes bibliographical references (p. 551-571) and index
ER  -