TY - BOOK AU - Dobson, Ann TI - Writing business letters: how to tackle your day-to-day business correspondence successfully SN - 0717297489 PY - 1996/// (Printed 2003) CY - Wanchai, Hong Kong PB - Grolier International Inc. KW - Business writing N1 - Library has 30 volumes under series, each with a different title ER -