TY  - BOOK
AU  - Wood,Julia T.
TI  - Interpersonal communication: everyday encounters 
SN  - 0534623166
PY  - 2004///
CY  - Belmont, CA
PB  - Wadsworth
KW  - Interpersonal communication
KW  - Interpersonal relations
N1  - Includes bibliographical references (p. 337-354), glossary and index
ER  -