Basal, Robert <br/><br/>
The complete idiot's guide to dealing with difficult employees / 
Robert Basal 
 - Indianapolis, IN:   CWL Publishing,   2000 
 - xxii, 344 p.;   24 cm 
<br/><br/> Includes glossary and index 
<br/><br/><label>ISBN: </label>0028633709 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees<br/>Personnel management