Fournies, Ferdinand F <br/><br/>
Why customers don't do what you want them to do :  24 solutions to overcoming selling problems / 
Ferdinand Fournies 
 - New York :  McGraw-Hill,  2003 
 - 48 p. ;  23 cm 
<br/><br/><label>ISBN: </label>0071417508 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Sales personnel--Training of<br/>Sales management<br/>Selling