TY - BOOK AU - Roberto,Michael A. TI - Why great leaders don't take yes for an answer: managing for conflict and consensus SN - 0131454390 PY - 2005/// CY - Upper Saddle River, NJ PB - Wharton School Publishing KW - Decision making KW - Conflict management KW - Leadership N1 - Includes bibliographical references (p. 237-270) and index ER -