00704nam a2200205 a 4500 vtls000015357 KUKTEM 20251117144145.0 060821t2005 xxk f 001 0 eng d 0521606519 201107131838 VLOAD 201008040808 Fida 200908141230 VLOAD 200908141202 VLOAD 200608211003 dilla UMP HD9980.5 .M36 2005 Managing services / edited by Alan Nankervis Cambridge : Cambridge University Press, 2005 362 p. ; 25 cm. Service industries Management Nankervis, Alan 0 0 lcc 0 0 10000 10000 2019-09-04 223.97 0 HD9980.5 .M36 2005 0000017543 2019-09-04 00:00:00 1 223.97 2019-09-04 OPEN VIRTUA40 30544 30550 VTLSSORT0080*0200*0400*0900*2450*2600*3000*6500*7000*9991