00581nam a2200193 a 4500001001400000003000700014005001700021008004100038020001500079040000800094245006500102260005900167300002100226440003800247650002200285650002700307650002500334650002800359vtls000015788KUKTEM20251117144159.0060926t        mau    g      000 0 eng d  a1591396344  aUMP04aThe results-driven manager :bdealing with difficult people.  aBoston, Mass. :bHarvard Business School Press,c2005.  a140 p. ;c22 cm.  aThe results-driven manager series 0aProblem employees 0aInterpersonal conflict 0aPersonnel management 0aHarvard Business School