Friedman, Nancy J. <br/><br/>
Telemarketing tips from A to Z :  how to make every call a winner! / 
Nancy Friedman 
 - Menlo Park, Calif. :  Crisp Publications,  c2001 
 - x, 70 p. :  ill. ;  26 cm. 
 - A Fifty-minute series .
 - Fifty-Minute series .
<br/><br/>Includes bibliographical references (p. 68) 
<br/><br/><label>ISBN: </label>1560526033 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Telemarketing<br/>Success in business<br/>Telephone selling