Kelly, Michael R. <br/><br/>
Everyone's problem solving handbook :  step-by-step solutions for quality improvement / 
Michael R. Kelly 
 - Oregon, US :  Productivity Press,  1992 
 - 165 p. :  ill. ;  29 cm. 
<br/><br/><label>ISBN: </label>0527916528 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem solving