Brinkman, Rick <br/><br/>
Dealing with difficult people :  24 lessons for bringing out the best in everyone / 
Rick Brinkman, Rick Kirschner 
 - New York :  McGraw-Hill,  2006 
 - 108 p. :  ill. ;  21 cm. 
 - Mighty manager .
<br/><br/><label>ISBN: </label>007146333X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Interpersonal communication<br/>Psychology, Industrial