TY  - BOOK
AU  - Taylor,Shirley
AU  - Gartside L.
TI  - Model Surat & Dokumen Perniagaan: model business letters & other documents
SN  - 9833205216
CY  - Petaling Jaya, Selangor
PB  - Pearson Prentice Hall, 2006
KW  - Form letters
KW  - Commercial correspondence
ER  -