Hilyer, Lee Andrew <br/><br/>
Interlibrary loan and document delivery :  best practices for operating and managing interlibrary loan services in all libraries / 
Lee Andrew Hilyer 
 - New York :  Haworth Information Press,  c2006 
 - xix, 150 p. :  ill. ;  22 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0789031299 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interlibrary loans<br/>Interlibrary loans--United States<br/>Document delivery<br/>Document delivery--United States