TY  - BOOK
AU  - Kindler,Herbert S.
TI  - Conflict management: resolving disagreements in the workplace 
SN  - 1418862622 (pbk.)
PY  - 2006///
CY  - Boston, MA
PB  - Thomson/Course Technology
KW  - Conflict management
KW  - Personnel management
KW  - Supervision of employees
KW  - Problems, exercises, etc
N1  - Includes bibliographical references (p. 87)
ER  -