@book{32810,
	author = {Kletz, Trevor},
	title = {An engineer's view of human error /},
	publisher = {IChemE,},
	year = {2001},
	address = {Warwickshire, UK :},
	edition = {3rd ed.},
	url = {http://www.loc.gov/catdir/toc/fy031/2001027744.html}
}