TY  - BOOK
AU  - Roebuck,Deborah Britt
TI  - Improving business communication skills
SN  - 0131184598
PY  - 2006///
CY  - Upper Saddle River, NJ
PB  - Pearson Prentice Hall
KW  - Business communication
N1  - Accompanying student CD contains all the exercises and assignments at the end of each chapter as well as additional ones
UR  - http://www.loc.gov/catdir/toc/ecip056/2005000877.html
ER  -