Norton, Mick A quick course in statistical process control / Mick Norton - Upper Saddle River, NJ : Pearson/Prentice Hall, c2005 - x, 397 p. : ill. ; 24 cm. - NetEffect series . Includes bibliographical references (p. 329-331) and index ISBN: 0130930628 Subjects--Topical Terms: Quality control--Statistical methods