TY  - BOOK
AU  - Andrews,Jean
TI  - A+ guide to software: managing, maintaining, and troubleshooting 
SN  - 0619213264
PY  - 2004///
CY  - Boston, MA
PB  - Thomson/Course Technology
KW  - Operating systems (Computers)
KW  - Management
N1  - Includes glossary and index
ER  -