00964nam a2200265 a 4500 vtls000021694 KUKTEM 20251117144353.0 071009s2004 xxu 001 0 eng|d 1591391342 201107131932 VLOAD 200908141341 VLOAD 200908141313 VLOAD 200908131717 VLOAD 200710091531 sri UMP HD30.28 .K26 2004 Kaplan, Robert S Strategy maps : converting intangible assets into tangible outcomes / Robert S. Kaplan and David P. Norton Boston : Harvard Business School Press , c2004 xviii, 454p. : ill. ; 24 cm. Includes index Strategic planning Intangible property Management Human capital Management Norton, David P. 0 0 lcc 0 0 10000 10000 2019-09-04 71.72 0 HD30.28 .K26 2004 0000025969 2019-09-04 00:00:00 1 71.72 2019-09-04 OPEN VIRTUA40 34959 34965 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5000*6500*6501*6502*6503*7000*9991