TY  - BOOK
AU  - Kaplan,Robert S
AU  - Norton,David P.
TI  - Strategy maps: converting intangible assets into tangible outcomes 
SN  - 1591391342
PY  - 2004///
CY  - Boston
PB  - Harvard Business School Press
KW  - Strategic planning
KW  - Intangible property
KW  - Management
KW  - Human capital
N1  - Includes index
ER  -