TY  - BOOK
AU  - Probst,Gilbert J.B.
AU  - Davenport,Thomas H.
TI  - Knowledge management case book: Siemens best practices 
SN  - 3895781819
PY  - 2002///
CY  - Erlanger, Germany
PB  - John Wiley & Sons
KW  - Knowledge management
N1  - Includes bibliographical references and index
ER  -