Measuring information systems delivery quality / 
Evan W. Duggan, Han Reichgelt [editors] 
 - Hershey, PA :  Idea Group Pub.,  2006 
 - 358 p. :  ill. ;  27 cm. 
<br/><br/><label>ISBN: </label>1591408571 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management information systems--Evaluation<br/>Information technology--Evaluation