00822nam a2200205 a 4500001001400000003000700014005001700021008004100038020001500079040000800094100001400102245012400116260004100240300002900281520019900310650003100509650002300540650002500563650002800588vtls000021652KUKTEM20251117144414.0071005s2005    xxu    f      001 0 eng|d  a159140357X  aUMP1 aKock, Ned10aBusiness process improvement through e-collaboration :bknowledge sharing through the use of virtual groups /cNed Kock  aHershey PA :bIdea Group Pub.,c2005  a283 p. :bill. ;c27 cm.  aThis book focuses on business process improvement, a key element of the most influential management movement since the 1980s, and how process improvement affects organizational knowledge sharing 0aReengineering (Management) 0aVirtual work teams 0aKnowledge management 0aOrganizational learning