Armstrong, Michael <br/><br/>
How to be an even better manager :  a complete a-z of proven techniques & essential skills / 
Michael Armstrong 
 - 6th ed. 
 - Sterling, VA :  Kogan Page,  2004 
 - xvi, 333 p. ;  21 cm. 
<br/><br/>Includes bibliographical references (p. 317-320) and index 
<br/><br/><label>ISBN: </label>074944262X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management