TY  - BOOK
AU  - Klopf,Donald William
AU  - McCroskey,James C.
TI  - Intercultural communication encounters
SN  - 0205458815
PY  - 2007///
CY  - Boston
PB  - Pearson Allyn and Bacon
KW  - Intercultural communication
KW  - United States
N1  - Includes bibliographical references (p. 283-288) and index
ER  -