Challenges of managing information quality in service organizations / 
[edited by] Latif Al-Hakim 
 - Hershey, PA :  Idea Group Pub.,  c2007 
 - xxiv, 319 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>159904420X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology--Management<br/>Information resources management--Quality control<br/>Database management--Quality control<br/>Service industries--Information technology--Quality control