TY  - BOOK
AU  - Cassell,Kay Ann
AU  - Hiremath,Uma
TI  - Reference and information services in the 21st century: an introduction 
SN  - 1856045986
PY  - 2006///
CY  - London
PB  - Facet Pub.
KW  - Reference services (Libraries)
KW  - Electronic reference services (Libraries)
KW  - Reference books
KW  - Bibliography
KW  - Electronic reference sources
KW  - Directories
ER  -