TY  - BOOK
AU  - Gerson,Sharon J.
AU  - Gerson,Steven M.
TI  - Workplace communication: process and product 
SN  - 0132288087
PY  - 2007///
CY  - Upper Saddle River, NJ
PB  - Pearson Prentice Hall
KW  - English language
KW  - Business English
KW  - Technical English
KW  - Business writing
KW  - Problems, exercises, etc
KW  - Technical writing
KW  - Business communication
KW  - Commercial correspondence
KW  - Oral communications
ER  -