TY  - BOOK
AU  - Carrell,Michael R.
AU  - Heavrin,Christina
TI  - Negotiating essentials: theory, skills, and practices 
SN  - 0131868667
PY  - 2008///
CY  - Upper Saddle River, NJ
PB  - Pearson Prentice Hall
KW  - Negotiation
ER  -