TY - BOOK AU - Brooks,Sam AU - Carlson,David H. TI - Library/vendor relationships SN - 0789033518 PY - 2006/// CY - New York PB - Haworth Information Press KW - Libraries and electronic publishing KW - Acquisition of electronic information resources KW - Communication in library science KW - Negotiation in business KW - Online information services industry KW - Customer services KW - Online databases KW - Marketing ER -