TY - BOOK AU - Niederman,Fred AU - Ferratt,Thomas W. TI - IT workers: human capital issues in a knowledge-based environment SN - 159311446X PY - 2006/// CY - Greenwich, CT PB - Information Age Pub. KW - Information services industry KW - Personnel management KW - Knowledge workers KW - Professional employees KW - Human capital KW - Management KW - Intellectual capital KW - Information technology ER -