Kusy, Mitchell <br/><br/>
Toxic workplace! :  managing toxic personalities and their systems of power / 
Mitchell E. Kusy and Elizabeth L. Holloway 
 - 1st ed. 
 - San Francisco :  Jossey-Bass,  c2009 
 - [ix], 242 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity and renewal from a toxic environment 
<br/><br/><label>ISBN: </label>9780470424841 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Problem employees<br/>Interpersonal conflict<br/>Conflict management<br/>Personnel management