01293nam a2200241 a 4500001001400000003000700014005001700021008004100038020002600079040000800105100001900113245012600132250001200258260004100270300003500311504005000346505053300396650002200929650002700951650002400978650002501002700002401027vtls000044203KUKTEM20251117144508.0090914t2009    caua   f b    001 0 eng d  a9780470424841 (cloth)  aUMP1 aKusy, Mitchell10aToxic workplace! :bmanaging toxic personalities and their systems of power /cMitchell E. Kusy and Elizabeth L. Holloway  a1st ed.  aSan Francisco :bJossey-Bass,cc2009  a[ix], 242 p. :bill. ;c24 cm.  aIncludes bibliographical references and index0 aThe human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity and renewal from a toxic environment 0aProblem employees 0aInterpersonal conflict 0aConflict management 0aPersonnel management1 aHolloway, Elizabeth