managing toxic personalities and their systems of power Kusy, Mitchell creator Holloway, Elizabeth text bibliography cau San Francisco Jossey-Bass c2009 2009 1st ed. monographic eng

print

[ix], 242 p. : ill. ; 24 cm. The human and financial costs of working with toxic people -- Recognizing the toxic personality: it isn't as easy as you think -- Leader reactions and strategies that typically don't work -- Organizational culture: how toxicity spreads like an infection -- Organizational strategies: dealing with toxicity at the highest system level -- Team strategies: dealing with toxicity at the team level -- Individual strategies: dealing with toxic people one-on-one -- Myths and truths about toxicity and renewal from a toxic environment specialized Mitchell E. Kusy and Elizabeth L. Holloway Includes bibliographical references and index Problem employees Interpersonal conflict Conflict management Personnel management 9780470424841 (cloth) UMP 090914 20251117144508.0 vtls000044203