Organizational and end-user interactions :  new explorations / 
editors by Steve Clarke, Ashish Dwivedi 
 - Hershey, PA :  Information Science Reference,  c2011 
 - xxxii, 447 p. :  ill. ;  29 cm. 
<br/><br/> "Premier reference source" 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781609605773 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce<br/>End-user computing