Public sector reform using information technologies :  transforming policy into practice / 
[edited by] Thanos Papadopoulos, Panagiotis Kanellis 
 - Hershey, PA :  Information Science Reference,  c2012 
 - xxiii, 471 p. :  ill. ;  29 cm. 
<br/><br/> "Premier reference source"--Cover 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781609608392 (hardcover) 9781609608408 (ebook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Online social networks<br/>Internet in public administration<br/>Public administration--Technological innovations