Klosterboer, Larry. <br/><br/>
Implementing ITIL configuration management / 
Larry Klosterboer. 
 - Upper Saddle River, NJ :  IBM Press/Pearson,  c2008. 
 - xxiii, 228 p. :  ill. ;  25 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>9780132425933 0132425939 
<br/><br/><label>LCCN: </label>2007-042071 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Configuration management.<br/>Information technology--Management.<br/>Management information systems.