TY  - BOOK
AU  - Klosterboer,Larry
TI  - Implementing ITIL configuration management
SN  - 9780132425933
PY  - 2008///
CY  - Upper Saddle River, NJ
PB  - IBM Press/Pearson
KW  - Configuration management
KW  - Information technology
KW  - Management
KW  - Management information systems
N1  - Includes index
ER  -