TY  - BOOK
AU  - Foster,S.Thomas
TI  - Managing quality: an integrative approach 
SN  - 0131018183
PY  - 2004///
CY  - New Jersey
PB  - Pearson Prentice Hall
KW  - Quality of products
KW  - Quality control
N1  - Includes bibliographical references and index
ER  -