@book{39100,
	author = {Dhillon, B. S.},
	title = {Engineering usability :},
	publisher = {American Scientific Publishers,},
	year = {c2004.},
	address = {Stevenson Ranch, Calif.  :},
	note = {Includes bibliographical references and index.},
	url = {http://www.loc.gov/catdir/toc/fy0602/2004104510.html}
}