Software process improvement and management :  approaches and tools for practical development / 
editors by Shukor Sanim Mohd Fauzi ... [et al.] 
 - Hershey, PA :  Information Science Reference,  c2012 
 - xv., 268 p. :  ill. ;  30 cm. 
<br/><br/> "Premier refeence source" 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781613501412 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Software engineering--Case studies