TY - BOOK AU - Fauzi,Shukor Sanim Mohd TI - Software process improvement and management: approaches and tools for practical development SN - 9781613501412 PY - 2012/// CY - Hershey, PA PB - Information Science Reference KW - Software engineering KW - Case studies N1 - "Premier refeence source"; Includes bibliographical references and index ER -