00542nam a2200193 a 4500001001400000003000700014005001700021008004100038020001800079040000800097245003800105250001300143260005400156300002700210490002100237504004000258650002900298830002100327vtls000028272KUKTEM20251117144601.0080520t2008    xxk    f      000 0 eng d  a9780080552361  aUMP00aQuality and operations management  aRev. ed.  aOxford, UK :bPergamon Flexible Learning ,cc2008  axiii, 105 p. ;c30 cm.1 aManagement extra  aIncludes bibliographical references 0aTotal quality management 0aManagement extra