Marsen, Sky Professional writing : the complete guide for business, industry and IT / Sky Marsen - 2nd ed. - New York : Palgrave Macmillan, 2007 - xv, 304 p. : ill. ; 24 cm. - Palgrave study guides . Includes index ISBN: 9780230542983 (alk. paper) 0230542980 (alk. paper) LCCN: 2008-013604 Subjects--Topical Terms: Business writingTechnical writing