Lucia, Anntoinette D. <br/><br/>
The art and science of competency models :  pinpointing critical success factors in organizations/ 
Anntoinette D. Lucia, Richard Lepsinger 
 - San Francisco, CA :  John Wiley & Sons,  1999 
 - xix, 197 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0787946028 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Employees--Rating of<br/>Personnel management<br/>Organizational effectiveness