TY  - BOOK
AU  - Lucia,Anntoinette D.
TI  - The art and science of competency models: pinpointing critical success factors in organizations
SN  - 0787946028
PY  - 1999///
CY  - San Francisco, CA
PB  - John Wiley & Sons
KW  - Employees
KW  - Rating of
KW  - Personnel management
KW  - Organizational effectiveness
N1  - Includes bibliographical references and index
ER  -