Martin, James William <br/><br/>
Operational excellence :  using lean six sigma to translate customer value through global supply chains / 
James William Martin 
 - Boca Raton, Florida  :  Auerbach ,  c2008 
 - xxi, 638 p. :  ill. ;  25 cm. 
<br/><br/><label>ISBN: </label>9781420062502 1420062506 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics<br/>Production management<br/>Six sigma (Quality control standard)<br/>Customer relations