@book{39913,
	author = {Ng, Chee Hock and Soong, Boon-Hee},
	title = {Queueing modelling fundamentals with applications in communication networks /},
	publisher = {Wiley,},
	year = {c2008},
	address = {Chichester, England ;},
	edition = {2nd ed.},
	note = {Includes bibliographical references (p. [259]-263) and index}
}