TY  - BOOK
AU  - Schonberger,Richard J.
TI  - Best practices in lean six sigma process improvement: a deeper look 
SN  - 9780470168868
PY  - 2008///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Six sigma (Quality control standard)
KW  - Total quality management
KW  - Production management
N1  - Includes bibliographical references and index
ER  -